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David Trevithick

Head of Customer Insights

I lead our Strategic Insight and Customer Engagement initiatives within our Residential Energy Research subscription services. My role involves developing research programs that inform must-have residential customer propositions.

As the energy transition progresses from strategy to implementation, understanding the evolving role, needs and perceptions of energy customers is crucial. This insight is vital for shaping client strategy, proposition development, marketing, and customer experience.

With over 30 years of consumer insight experience, including more than a decade in the energy sector, I am committed to providing valuable strategic and customer engagement insight for our clients.

Featured insights

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What (and who!) makes a great energy insights app?

Who’s leading in 2025? Explore top energy apps ranked across 25 EU markets.

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The road ahead: The European energy transition report

The energy transition is accelerating, and the energy sector's traditional value chains are being reshaped at pace. Get the essential insights for companies navigating this transition.

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Safe products, unsafe choices: Why consumer confidence is the real barrier to Europe’s energy transition

Explore why consider confidence is now essential to accelerating Europe's residential energy transition.

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Flexibility value streams: monetizing residential Electric Vehicle flexibility

Discover how to unlock residential EV flexibility value and investment opportunities across Europe.

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