Insurance Uncut: Behavioural bias – improving decision making
This week Zoe Burdo, LCP’s expert on behavioural science, returns to the podcast and we look at how general insurers can improve their decision making.
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Listen to our latest Podcast
We discuss:
- Differences between unconscious bias and behavioural bias
- What role NEDs have in helping firms to manage bias
- Practical tools for managing bias, including using self-assessment as a starting point for improving decision making
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