Insurance Uncut: Behavioural bias – improving decision making

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This week Zoe Burdo, LCP’s expert on behavioural science, returns to the podcast and we look at how general insurers can improve their decision making. 

We discuss:  

  • Differences between unconscious bias and behavioural bias 
  • What role NEDs have in helping firms to manage bias 
  • Practical tools for managing bias, including using self-assessment as a starting point for improving decision making 

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This podcast is for information purposes only and should not be taken as advice. All views expressed by podcast hosts and guests are purely their own opinions and do not represent those of LCP, its clients or affiliates. LCP makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast.