Talking New Energy: Rethinking customer centricity in the Energy Transition

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In this episode, we talk about embracing customer centricity with Angus McCarey, CEO of Uswitch, and LCP Delta expert Nigel Timperley.

We discuss:

• The role and evolution of switching websites.
• Customer engagement and evolving this from a once a year switch.
• How to embrace more customer centricity in the energy transition.

What’s one thing you would like listeners to take away from this?

• There's a huge need (and opportunity) to support mass market customers in their energy transition journeys.