How energy retailers are using home asset identification to drive value

As electrification accelerates, energy retailers need a clearer understanding of the technologies their customers are adopting at home, from EV chargers and solar PV to heat pumps and battery storage.

Home asset identification combines customer data and smart meter analytics to detect and understand these assets at scale. The result is richer customer insight, more targeted engagement, and new opportunities to support households through the energy transition.

In this webinar, LCP Delta will share key findings from our latest research into how European energy retailers are approaching asset identification, the methods being used across the market, and the commercial and customer value these insights can unlock.

We will be joined by Bidgely and Electric Ireland for a practical discussion on how these capabilities are being applied in the real world, including how the initiative aligned with business priorities, the impact it has had internally, and where the strategy may evolve next.

Topics covered include:

• Why home asset identification is becoming strategically important
• The different approaches retailers are using to identify household technologies
• The customer, operational and commercial use cases enabled by asset-level insight
• Lessons learned from implementing home asset identification in practice