Corporate oversight for your workplace pension

LCP Vantage is our governance and oversight service for DC workplace pensions. We help you set clear objectives, track performance against market best practice, and help you make evidence‑based decisions. Whether refining an existing structure or building one, we strengthen governance, reduce risk and improve outcomes for your employees.

Yes. We assess service quality across key metrics from call answering and transfer times to bereavement support and highlight where performance falls short. You get objective evidence to challenge your provider and improve member experience.

We set focused KPIs to measure communication impact and benchmark engagement against peers. We support you and your workplace pension provider in delivering communications and where appropriate, create additional employer-led communications.  

It’s tailored. We help define your committee structure and frequency of meetings, chair or support meetings, and set meaningful targets across investment, administration and engagement. Support includes provider management, technical and regulatory updates, specialist investment insight and access to our DC events and podcasts.

Independence and control. We give you your own independent data, dashboards and insight, not a provider‑led narrative. That means stronger challenge, better value for money and a more effective relationship with your workplace pension provider.

Yes, as an employer, you must auto-enrol eligible employees, pay the correct pension contributions, communicate your auto-enrolment processes and report to The Pensions Regulator. You may also run a pension salary sacrifice arrangement and provide internal pension information for your employees. LCP Vantage can support you across all these areas.