New Energy Summit

Think heat pumps, EV chargers, batteries and more. We’ll look at how to create compelling propositions, understand what customers want, and identify the best routes to market. Expect practical insights for OEMs, retailers and anyone working to grow residential energy uptake.

What strategic moves should companies be making now to unlock the value of flexibility? And how do we make it meaningful for customers? We'll explore when resi-flex becomes a commercial reality and what it will take to scale.

As we head toward 2030, how should energy retailers evolve? We'll explore the role of tariffs, financing and competition for the customer in a changing landscape.

Venue: Waldorf Hotel

9:00 – 9:30am | Arrival & coffee 

9:30 – 10:00am | Welcome & opening remarks

10:00 – 11:00am | Breakout sessions

Topic 1: Breaking barriers to decarbonising heat

• Inspiration from innovators tackling key challenges.
• Discussion on how to bridge the skills gap in the heating sector.
• Identifying solutions for increased consumer adoption of low carbon heating technology.
• Exploring different solutions to decarbonise heat in existing buildings.

Topic 2: The future of HEM and in-home optimisation

• Who gets the value from HEM? Hint - it's the end customer.
• Data communication and how assets 'talk to each other'.
• What do 'HEM' providers need to do to be 'flex ready'. 

Topic 3: The local advantage: smart energy systems for net zero

• How energy communities create value for all and how you can be a part of it.
• Addressing the challenges for a more resilient energy system.
• The missing link: how can we connect more renewable generation and support customer demands for electrification?
• What are the regulatory, societal and economic obstacles we face and how are they being overcome? 

11:00 – 11.30pm | Networking break 

11:30 – 12:30pm | Breakout sessions

Topic 1: Bi-directional charging: are we finally ready to scale?

• Are standards and grid codes ready to enable bi-di charging?
• What's needed to create a winning proposition?
• Are customers really willing to engage with vehicle-to-grid?

Topic 2: Smart tariffs: finding the formula for mass adoption

• Overview of tariff innovation throughout Europe.
• Supplier vs customer: How to balance price, risk and control?
• Dynamic tariffs, EV tariffs, static time-of-use tariffs and more: discussion on the pros & cons of possible smart tariff designs.

Topic 3: Flexibility: demand-side vs gid-scale batteries vs power plants

• Do different sources of flexibility compete with or complement each other?
• What is the outlook for the value of flexibility?

1:00 – 2:30pm | Lunch & networking 

2:30 - 3:45pm | Keynote address: a joined-up perspective on the energy transition

• How the different pieces of the puzzle fit together.
• Value chains, opportunities and risks.
• Different strategies, plays and bets.

3.50 – 4:15pm | Coffee break

4:15 – 5:15pm | How the bold sell more: real strategies from New Energy leaders

Hear from companies taking different routes to market, from end-to-end solutions to focused specialist plays. Discover what’s working, what’s not and how to chart your own path to growth.

• Hear from pacesetters on their go to market approach.
• Understand the ingredients to their success.
• Learn from the real-world challenges they had to overcome.

5:15 – 5:30pm | Closing remarks

5:30 – 6:00pm | Networking & transition to evening venue

Venue: Ghillie Dhu (across the road from main conference)

6:00pm | Welcome drinks

7:00 – 9:00pm | Dinner & drinks

9:00pm – 12:00am | Ceilidh & dancing 

Venue: Waldorf Hotel

9:00 – 9:30am | Day 2 Arrival & coffee

9:30 – 10:00am | Keynote address

10:00 – 11:00am | Unlocking residential flex: who wins when the market opens?

Residential flexibility is no longer a distant prospect it’s moving steadily towards commercial viability. But what will it take to unlock its full market potential?

• Who controls the asset? Discover different approaches to the customer relationship from Europe, UK and North America.

• Cracking customer engagement, what does it take to attract, activate, and retain residential flexibility participants?

• Market opportunities are changing: explore who stands to benefit most and how they’ll make the most of the opportunity.

11:00 – 11:30am | Coffee break & networking 

11:30am - 12:30pm | Cracking the disruptor’s code: lessons, leverage & gaps

New challengers are rewriting the rules of the energy market, driven by innovation, agility, and a bold customer-first mindset. But how much of their playbook should traditional or emerging players emulate?

• What makes an energy retailer disruptive and sets them apart from the competition.
• What you can borrow from their playbook.
• How to find your own edge and position yourself to win.

12:30 – 1:30pm | Lunch & networking

1:30 – 2:15pm | Customer engagement that works: removing barriers to action

• Key barriers to customer adoption and active participation in the energy transition.
• Real-world approaches to customer engagement.
• Collaborative discussion about applying engagement techniques.

2:30 - 3:15pm | Follow the money: investment hotspots in residential energy

• Key trends, hot spots and opportunities for investors in residential energy.
• Identifying profit pools and high margin parts of the value chain.
• The role for green finance in accelerating the residential energy transition.

3:15 – 3:30pm | Closing remarks & takeaways

4.00 - 6:00pm | Optional networking